Date: 15-Mar-24
About Our Client
We are the fastest growing and dynamic brands in Singapore, Malaysia, Philippines & Hong Kong telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, we are also passionate and proud of the work that we do.
Job Scope
• Plan, project manage and implement network engineering projects
• Configure switches, router, firewall and antenna within core and access network
• Work closely with infrastructure team to design and setup building coverage
• Proactively monitor the core production network infrastructure and support systems to ensure continuous service delivery to customers and optimal network performance.
• Make suggestions and proposals to the management on operational improvement involving workflow.
• Responsible for creating and maintaining the detailed documentation of the engineering required for proper operations.
• Ensure operational processes and procedures are ITSM compliant.
• Ensuring the smooth running of internal workflows.
• Ensuring escalation procedures are carried out in the correct manner.
• Managing existing network equipment lifecycle including network capacity planning, network improvement, preventive maintenance, network migration and decommissioning of equipment
• Follow proper change request process to ensure high customer service uptime
• Drafting and preparing Incident Reports and Reports for Outage in timely manner.
• Ensuring all reports, such as Monthly Reports, RFOs and Incident Reports is submitted in timely manner.
• To provide full support to NOC & engineers.
• To ensure that engineering meets all deliverables and SLA targets.
• IP addresses management (IPv4 & IPv6).
• To involve in MyIX meetings & events.
• To provide full support to Product & Sales work group on all NEW network planning
Job Requirements:
• Bachelor's Degree (Computer Science, Information Systems) or equivalent applicable experience required.
• Minimum 5 years working experience in related field
• Work experience in ISP environment is a must
• Strong analytical; skills and has a flair for dealing with technical and operational problems.
• Good interpersonal skills and fluent in communication.
• Strong analytical and troubleshooting skills.
• Enthusiasm and drive to creatively evolve the network using unconventional methods.
• Demonstrated ability to work independently, as well as within teams required.
• Ability to work off working hour whenever necessary.
• Formal IT qualification Cisco Certified Network Associate (CCNA) is a must. Candidate with CCNP/CCDP is highly preferred
Agensi Pekerjaan 3S Talent Search Sdn Bhd
Unit No. 1-13-12
Aurora Sovo
Plaza Bukit Jalil No.1,
Persiaran Jalil 1,
Bandar Bukit Jalil,
57000 Kuala Lumpur
Kindly contact us via email: dionwong@3s-talentsearch.com.my
Or call us at +60 3 8699 8577
(Monday to Friday, 9am - 6pm) EXCLUDING Public Holiday